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Veterans' Services:
Frequently Asked Questions
Q: What are my rights as a Veteran?
A:
VETERANS' BENEFITS
Massachusetts General
Law Chapter 115, as amended
You have a right to:
- File a written application for veterans’ benefits at any time.
You can insist upon this right, even if told that you are ineligible.
- Get help from your local city or town veterans' agent or town clerk
in completing your application. [M.G.L., Chapter 115, section3]
- Receive a full explanation of the services and Veterans' benefits
available under M.G.L., Ch. 115, as well as other available benefits.
- Receive a written notice and explanation of the approval or denial
of your application for benefits. [108 CMR 8:02 (1)]
- Be treated with dignity and respect and to receive accurate, courteous,
and timely service.
- Appeal and request a hearing if you disagree with any action taken
in your case. [108 CMR 8:07(1)]
- Expect confidentiality; personal information will not be collected
or used except for the purpose of determining your eligibility for benefits.
- Receive fair and equal treatment without regard to veterans' status
[M.G.L., Chapter 40, section 51] race, ethnicity, national origin, religion,
sex or handicap. [M.G.L, Chapter 151B, Section 3]
For additional information on your rights, speak to your local city/
town Veterans' Agent by calling your local city/town hall, or call the
Department of Veterans' Services at (617) 727-3578.
Q: Where can I learn more about Veterans' benefits?
A: There is a very good list of Questions and Answers at http://www.northshoreveterans.com/questions.htm
The Mass. Dept. of Veterans’ Services has a listing of “Frequently
Asked Questions” about benefits, educational assistance, and medals
on the website at: http://www.state.ma.us/veterans/faq.htm
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